Repair & After-Sales Services
Our agile after-sales solutions combine efficient repair processes with smart inventory management and secure OTA updates. We focus on drastically reducing Turnaround Time (TAT) to drive down costs for our clients and ensure a superior experience for the end user.
Repair & Refurbishment Services
We provide efficient repair services ranging from component replacement to full unit refurbishment. By utilizing OEM-standard diagnostic equipment and processes, we ensure precise repairs and rigorous testing. This allows products to re-enter the market in optimal condition or undergo eco-friendly recycling, thereby maximizing total asset value.
OTA (Over-The-Air) Update Platform
We have developed a secure and reliable OTA platform supporting both FOTA (Firmware) and SOTA (Software) updates for smartphones, automotive electronics, and AIoT devices. This enables clients to remotely patch vulnerabilities, optimize performance, and unlock new features over wireless networks—significantly reducing physical recall costs while elevating the user experience.
Smart Spare Parts Management
By optimizing inventory distribution, we guarantee the real-time availability of critical parts across our entire service network. This strategy drastically reduces repair Turnaround Time (TAT) and eliminates downtime due to stockouts, ensuring a seamless experience for your customers.
Reverse Logistics & Asset Recovery
We assist clients in efficiently managing returns screening, in-warranty repairs, and electronic waste (e-waste) recycling. Our approach not only optimizes the efficiency of after-sales processes but also ensures strict compliance with global ESG sustainability standards.