FIH is committed to upholding internationally recognized human rights standards, including the Universal Declaration of Human Rights (UDHR), the United Nations Guiding Principles on Business and Human Rights (UNGPs), the Ten Principles of the United Nations Global Compact (UNGC), and the International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work. In addition, we have established our Chapter on Employee Human Rights to institutionalize and reinforce our commitment to respecting and protecting human rights.
As part of FIH's commitment to human rights, we strictly prohibit any practices that infringe upon employees' freedom, dignity, or fundamental rights. All employees are entitled to work in a safe, healthy, and harassment-free environment. We have established effective grievance mechanisms to safeguard the labor rights of all employees. These commitments are embedded in the FIH Mobile Global Code of Conduct, covering the following areas:
To implement these standards, FIH has established and promoted relevant policies and procedures, supported by training programs, confidential reporting channels, and assistance services for affected individuals. In 2025, we conducted multiple training sessions covering topics such as sexual harassment regulations, case study analysis, and the impact of fairness, equality, and belonging in the workplace.
Guided by a principle of continuous improvement, FIH is dedicated to regularly enhancing its policies and practices to align with global best practices. Furthermore, we have implemented a Human Rights Due Diligence (HRDD) framework, conducting risk assessments at selected operating sites and driving the ongoing improvement of our human rights management system.